Q. How long does it take to get my order?
Orders are usually sent same or next day. Delivery may take 2 to 5 days. Special orders can take 4 weeks to make.
Q. Can I exchange or get a refund?
Yes. If you are not completely satisfied with any purchase, return it within 90 days, in original condition and packaging, for either a refund or exchange (excluding delivery charges). Refunds are not possible if the item has been: worn, engraved, adjusted/resized, or was a special order.
Before returning an item for refund or exchange, please contact us for a Return Authorization Number.
Q. How do I choose a ring size?
The best way is to visit a jeweler to have your finger measured. Finger sizes can vary depending on temperature, and personal fluctuations. The ideal size is a little firm on a warm day, and slightly loose on a cool day. There is more information in the RING SIZES section.
Q. Can I have my order sent to a different address? It’s a gift.
Yes. At Checkout, enter the preferred delivery address. All orders come in a presentation box, ready to give. There is a packing slip, but no price. The invoice is emailed to the buyer.
Q. How much is shipping?
Free for US orders over $40. Small orders, or express delivery costs are shown in SHIPPING/RETURNS.
More questions? Ask here